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Commentary: Customer Experience Needs to Be Front & Centre

13 January 2023 alastair walker 0

This week, Gartner revealed that insurance CIOs and technology executives are prioritising improving customer experience (CX) and operational excellence, rather than growth, for their 2023 digital strategies. The most common areas being invested in are […]

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Legal

US Market: Covid BI Case is a Win For Insurer

6 November 2021 alastair walker 0

A jury ruled in favor of Cincinnati Insurance Co Inc. last week, in the first jury trial concerning a pandemic-related business interruption claim.The Missouri jury determined that Cincinnati does not have to pay to cover losses incurred by […]

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Opinion

Viewpoint: Vaccine Passports Might Not Be The Answer

10 March 2021 alastair walker 0

Dr Adrian Hyzler, Chief Medical Officer at Healix International provides his perspective on the current debate about Vaccine Passports ahead of the EU Commission’s proposals for a ‘Digital Green Pass’, set to be published on […]

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Legal

Comment: Flaxmans Analyses the FCA Judgement on BI Claims

1 October 2020 alastair walker 0

Some comment and analysis from Flaxmans on the FCA Business Interruption case; The eagerly awaited outcome of the High Court’s judgment in the FCA Test Case has yielded a rich vein of opportunities for clarity […]

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Opinion

Opinion: Industry Pandemic Steering Group is a PR Sticking Plaster

21 April 2020 alastair walker 0

Some hard-hitting comment and analysis from Mactavish – but is it time to make Business Interruption and Travel Insurance do EXACTLY what it says on the tin, even if premiums have to substantially rise? Mactavish, […]

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