35% of Consumers Feel No Loyalty to Their Insurance Company
More than a third of UK consumers (35%) feel no loyalty to their insurance provider, according to a new report into consumer attitudes published by customer engagement, [...]
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Revealed: Fretful Parents Often a Massive #Fail At Teaching Their Kids to Drive
Leasing Options has been finding out how parents really feel about their children’s driving and, in particular, how far they’ll go to protect them. It turns out, quite a [...]
Opinion: Insurance Sector Still Needs a Digital Transformation
In this Opinion piece Rob Cretney, Marketing Manager at Node4 takes a look at online insurance and the ways in which a true digital transformation can really put an insurer [...]
Opinion: Consider The Insurance Implications of Self-Driving Cars
In this Opinion piece Nikolaus Suehr, CEO and co-founder of KASKO, takes a look at the insurance issues that will come into play once we are truly living in an age of [...]
Opinion: Conversational Marketing & Chatbots Can Boost the Bottom Line
In this latest Opinion piece, Grant Fraser, CEO at Digitonic takes a look at how conversational marketing can really make a deep impact in the insurance sector. Rapid digital [...]
Europ Assist Finds 46% of Consumers Concerned About Cyber Crime
Europ Assistance’s Cyber Barometer, conducted by LEXIS, exploring consumer sentiment on Cyber Security across 9 countries has found that 46% of consumers are worried about [...]
J D Power Survey Looks at US Claims Market & Customer Satisfaction
Against a backdrop of deteriorating property loss ratios and low premium growth, property insurers are earning high marks for overall customer satisfaction, but there are [...]
New Research Finds 58% of Drivers Fail to Declare Minor Car Bumps & Dings
Motor insurance providers urgently need to create greater clarity and trust around the use of accident and claims data in pricing motor insurance policies. After conducting a [...]