respond

Insurance Regulation

Compliance; How SaaS Can Help Speed Complaints Process, Boost Staff Morale

25 October 2019 alastair walker 0

The Hastings Group, founded in 1996, is one of the UK’s leading general insurance providers, with over 2.7 million live customer policies and employing over 3500 employees across three UK offices in Bexhill-on-Sea, Leicester and […]

Business

Business Insights: How to Save 3,700 Hours of Customer Service Time

17 October 2019 alastair walker 0

One of the world’s longest-standing general insurers, RSA Insurance Group has deployed Aptean Respond to help bolster its handling of inbound complaints. As a business focused on making insurance easy and doing the right thing […]