New research has found that nearly 25% of insurance industry employees in customer service roles are most likely to look for a new job in January, due to a seasonal slump in engagement and motivation. The survey, […]
Personal number plates have been growing in popularity over the last 20 years or so, and have proved to be a nice earner for the DVLA, which sells them. But drivers are being warned that […]
Retaining customers is set to become a much more important part of the insurance industry. Why? The rise of Pay As You Go, multi-product policies and consumer contact via smartphone or home-based net device such […]
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