News

Duck Creek, Capgemini Helps RSA Upgrade Online Offers

Duck Creek Technologies (NASDAQ: DCT) and Capgemini have worked with RSA Group to implement a transformation program in the UK, delivering self-service insurance channels to the insurer’s personal lines customers and partners, including some of the UK’s largest building societies. […]

News

GlobalData Say Motor Insurers Found Lockdown Boosted Bottom Line

RSA and Direct Line have posted positive H1 2020 results despite COVID-19 due to being active in the motor market, according to GlobalData. GlobalData’s 2019 UK Insurance Consumer Survey found that Direct Line is the […]

News

Business Interruption; Law Firm Allowed to Engage with FCA Test Case

The battle over refused Business Interruption insurance claims in the UK is hotting up, with upmarket law firm Mishcon de Reya representing many companies disgruntled at QBE, RSA and Hiscox in particular. If the FCA […]

News

BAE Systems and RSA Team Up on Fraud Project in Ireland

BAE Systems and RSA Insurance Ireland have announced a partnership to implement the NetReveal Insurance Fraud technology solution to detect insurance fraud. RSA Ireland will be the third global RSA region to adopt this counter […]

Business

Business Insights: How to Save 3,700 Hours of Customer Service Time

One of the world’s longest-standing general insurers, RSA Insurance Group has deployed Aptean Respond to help bolster its handling of inbound complaints. As a business focused on making insurance easy and doing the right thing […]

Insurance Regulation

UK Industry Develops Anti-Fraud Database, 11 Insurers Sign Up

A key milestone has been reached in developing an industry-wide counter fraud intelligence sharing platform today, as 11 market-leading insurers gained access to the Insurance Fraud Intelligence Hub (IFiHUB). IFiHUB, which is powered by SAS, […]

Insurance Brokers

Commercial Broker Sector: RSA Launches Five Specialist Risk Teams

RSA UK&I (“RSA”) has launched five industry practices within its Global Risk Solutions business. The practices – Rail, Chemical, Food and Beverage, Real Estate and Renewables – cover areas where RSA already has strong expertise […]