Legal

Opinion: The Post Office Scandal Offers Compliance Lessons For Insurers

The ITV drama series, based on a true story: “Mr. Bates vs. the Post Office,” has forced action on one of the worst miscarriages of justice in British history. It’s an emotional topic for obvious […]

Opinion

Govt Cyber Playbook is a Sticking Plaster, Cultural Reform is Needed

Straight talking from the Editor’s keyboard; The Department for Science, Innovation, and Technology (DSIT) has launched the alpha Secure Connected Places Playbook for local authorities this month. Sounds handy. This new resource offers “practical and […]

News

Extra £19.5m Compensation Scheme For Wrongly Accused Sub-Postmasters

The latest update from the UK government on the Post Office Fujitsu Horizon software scandal, which led to the wrongful conviction, imprisonment and sometimes suicide, of those falsely accused. Incredibly, despite Fujitsu producing faulty software […]

News

Admiral Donates to UNICEF, Despite Charity’s Chequered Past

The UK Committee for UNICEF (UNICEF UK) has received a generous donation from Welsh financial services company, Admiral, in support of its efforts to tackle the ongoing devastation being caused by COVID-19 in India. Admiral, […]

Insurance Regulation

FCA Update on Avacade & Alexandra Associates Pensions Scandal

High Court orders illegal pension introducers Avacade, Alexandra Associates and their directors to pay £10,715,000 restitution to consumers. The two companies and three individuals must pay restitution to members of the public who were induced […]

News

Post Office & Ageas Offer Streamlined Home Insurance Product

Post Office Insurance and Ageas have agreed a new five year partnership to offer a range of home insurance products to new and existing customers. These have been designed to offer Post Office customers a […]

Opinion

Opinion: Failing to Help Vulnerable Customers Could Be The Next PPI

In this Opinion piece, Martin Ellingham, business leader, Aptean Respond, asks whether the issue of customer vulnerability has the potential to become the next consumer mis-selling scandal in the UK. With new FCA rules on […]