shopper

Insurance Regulation

EIOPA Report on EU Intermediaries Structure

10 January 2022 alastair walker 0

EIOPA recently published its report on the future landscape for insurance intermediaries across the EU zone. Here are the highlights, with a change in regulations to allow mystery shopping research looking like it might be […]

Insurance Brokers

Echo Managed Services to Conduct Mystery Shopper Survey of Insurers

8 July 2018 alastair walker 0

Consumer Intelligence has enlisted the expertise of Bristol-based specialist outsourcer Echo Managed Services to handle its outbound mystery shopper call service. The data analytics and insight company, which works on behalf of insurance and finance providers, approached […]