Opinion

Opinion: Chatbots Are The New Victorian Steam Engine of Customer Service

As digital technology evolves and changes, the fourth industrial revolution is going to make a great many of us redundant. But in some ways, that’s a good thing; tedious jobs like reciting the same script […]

Insurance claims

Claims: Sedgwick Deploys Flooring Replacement via AI Recognition

Sedgwick – a leading global provider of technology-enabled risk, benefits and integrated business solutions has launched a new AI-powered flooring recognition and validation service. Simply, by taking a photograph of the flooring, Sedgwick utilises advanced computer […]

Opinion

Opinion: AI Can Reduce Human Error, Enhance Customer Experience

In this Opinion piece, we take a look at how Artificial Intelligence can raise the customer experience within the insurance sector and reduce those human errors which often lead to frustration – and the loss […]

Motor Insurance

Which is The Safest 2019 Car? Mercedes A-Class, Says What Car Magazine

The Mercedes A-Class is one of the safest and most technologically advanced small family cars ever, according to expert judges who have given it the What Car? Safety Award 2019. The Thatcham Research sponsored accolade […]

Insurance claims

Horwich Farrelly Launches Fully Automated Anti-Fraud Service

Although crash-for-cash claims are in decline, thanks in part to the increasing use of cheap dashcams by UK drivers, there are still high costs for insurers when it comes to sorting the genuine claims from […]

Flood Insurance

Azur and Grohe Look to Cut Flood Claims Using Smart Detection Technology

Azur, the Managing Digital Agent, has partnered with Grohe, the German manufacturer of smart water detection devices.  The scheme will involve working exclusively with broker partners and their existing High Net Worth clients.  Azur will […]

Administration

Synechron Says 80% of All Insurance Admin Can Be Automated

Synechron, Inc, the global financial services consulting and technology services provider, today announced an update on its award-winning Visual Risk Accelerator. The Artificial Intelligence (AI)/Machine Learning-enabled Accelerator is focused on improving the tedious, highly-manual insurance […]

News

Gulf News: Tata Wins IT Contract with SNIC Insurance

Tata Consultancy Services (TCS) (BSE: 532540, NSE:TCS), a leading IT services, consulting and business solutions organization, announced that Bahrain-based SNIC Insurance (formerly known as Saudi National Insurance Company) has selected TCS BaNCS for Insurance to support […]