Insurance Regulation

Those FCA Rules Rollbacks: Comments From Capco

The chance for the industry to reset the FCA rulebook is a golden one, says Richard from Capco; Richard Jackson, managing consultant at Capco, comments on the FCA’s plans to strip back insurance rules: “There will […]

InsureTech

What the UK Spring Statement Will Mean for AI in Insurance

This article is by Eileen Potter, VP Marketing, Insurance at Smart Communications As the UK government prepares its Spring Statement, there’s excitement and anticipation around its plans to position Britain as a global AI hub. […]

Opinion

Lessons Can Be Learned From The Leicester Council Cyber Attack

Some thoughts from Skillcast on cyber breaches and lessons learned from the recent attack on Leicester City’Council’s systems; Leicester City Council faced a breach as hackers targeted its servers, leading to the exposure of confidential […]

Opinion

Focus on Customer Service and Automation During Cost of Living Crisis

This Opinion piece is by Manoj Pant, Senior Director and EMEA Insurance Industry Principal at Pegasystems. It looks at why automation and customer service are core considerations for insurers in a cost of living crisis. […]

InsureTech

The Innovators: Part One, A Culture of Creativity

There is innovation everywhere in insurance right now. From automated admin and pricing of risk, to chatbot claims triage and multi-point data analytics to combat fraud. But this is a people business too, where tech […]

Opinion

Hey Insurers, Step Away From That Price Walking Crack Pipe

Some strong opinions here, by all means feel free to post a comment below; Consumer Intelligence welcomes the announcement from the FCA on price walking. Up until today, every single player in the market has […]