virtual

Opinion: AI Can Transform The Insurance Sector & Add The Human Touch

29 July 2019 // 0 Comments

In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from [...]

Broker Update: LSL Deploys Virtual Admin Staff to Save Time & Money

10 June 2019 // 0 Comments

first2protect Insurance Services, part of LSL Property Services plc, one of the UK’s leading residential property services groups, is deploying Digital Helpers to support [...]

Business News: Avaya Opens New Customer Experience Centre in Guildford

11 March 2019 // 0 Comments

Following a year of investment and development, Avaya Holdings Corp. has announced the opening of its new Customer Experience Centre (CEC) in Guildford. The state-of-the-art [...]

InsurTech: AXA Launch AI/Human Concierge Service

20 December 2017 // 0 Comments

Is Artificial Intelligence really going to rule the world? Maybe, but not yet, if this new service from AXA proves to be an indicator of our industry’s future. Chatbots [...]