HR & Employment

Broker Wellbeing Survey Reveals Changing Attitudes

The broker industry is making positive progress in tackling the stigma of mental health but there is still a way to go, according to Ecclesiastical’s latest Broker Wellbeing Survey. The annual survey, now in its […]

Insurance claims

Automation: Survey Says We Still Waste Time on Routine Stuff

UK employees believe they are wasting more than 40 working days a year each on routine tasks that could be done by technology, such as digital workers, according to new research from ABBYY investigating the impact of […]

Motor Insurance

What Carbon Emissions? Brits Cut 550m Commuting Miles By WFH

The change in driving habits enforced by the coronavirus pandemic has slashed the miles that UK workers commute by up to 550 million per week, according to a new study from pay-by-mile insurance provider, By Miles. […]

HR & Employment

BGL Partners With Twilio Flex on Virtual Contact Centre

Twilio (NYSE: TWLO), the leading cloud communications platform, today announced that its cloud-based contact centre solution, Flex, has been selected by BGL Group, a leading digital distributor of insurance and household financial services, which includes […]

Big Data

Case Study: How Zurich Transformed Mail Operations During Lockdown

How does an insurance giant adapt its mail system during a global health ascare? Here’s some insights from SPS, who delivered a two-week mail digitisation programme, powering a move to remote working for Zurich in […]

News

Employee Security: Totality Services Launches WFH Support

London’s highest-rated IT support provider Totality Services today launches WFH IT Support to service the millions of workers displaced by tomorrow’s new lock-down regulations. The new offering affords teams of all sizes the level of IT security and […]

News

GlobalData Notes WFH Still Offers Insurers Opportunities

Just over 60% of SME employers in the UK are concerned about staff contracting COVID-19, according to a survey by GlobalData, a leading data and analytics company. Only a very small percentage of SMEs expressed […]