News

FCA Wants Banks to Review Rolling Branch Closures

Latest from the FCA; Banks and building societies will need to assess the impact of changes to their services, for example shorter branch opening times, under updated guidance proposed by the Financial Conduct Authority (FCA).   […]

Opinion

Cost Of Living Crisis: Make Insurance Payments Painless as Possible

Andy Stalsberg, chief commercial officer at Access PaySuite, looks at how digital payments can help insurers protect customers, and themselves, as household budgets are stretched.  News that insurance premiums may go up couldn’t have come at […]

News

Power of Attorney System Needs 21st Century Reboot

Which? magazine warns that the power of attorney system is in desperate need of improvement, as new research finds widespread confusion about how the process works and banks often causing avoidable problems for people registering […]

Insurance Brokers

Rokstone Launches New Terrorism Unit

Rokstone, the International Speciality (Re)Insurance MGA, part of the Aventum Group, has announced the launch of a new Terrorism facility with A rated capacity in the UK.  The news follows the launch of its Terrorism product in the US in July […]

Opinion

EU’s Single Access Point for ESG Data Could Change Everything

Environmental, Social, and Corporate Governance is the new definition of corporate social responsibility. The pressure is now on to how to make ESG data robust, comparable and reliable when investors and regulators assess it. For […]

Insurance Regulation

FCA Guidance on Treating Vulnerable Customers Fairly

The Financial Conduct Authority (FCA) has today published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. The guidance aims to drive improvements in the way firms treat vulnerable consumers […]

Insurance Regulation

Insurers Need to Consider Mental Wellbeing of Customers

The Association of British Insurers (ABI) is today launching Mental Health Standards to provide better support for customers with mental health conditions when applying for health, travel or protection insurance. Customers can often face too […]