As insurance becomes an almost completely online experience, from quote to claims settlement, the actual customer journey becomes an important selling point. Everything should work smoothly, be easy to navigate and have the human touch […]
Companies and individuals are often targeted by activists on social media and in the corporate world the net result can often be a drop in sales, which even if it only lasts a few months […]
Gallagher today announces that it is rebranding its household insurance provider Insure4Retirement to Gallagher from November, aligning it with the wider insurance broking group. The Insure4Retirement business was founded in 2004 and was acquired by […]
The independent broking arm of the Nexus Group (“Nexus”), Xenia Broking Group (“Xenia”), is delighted to announce that it is formally uniting under one trading name and brand; Xenia. Nexus acquired Credit Risk Solutions in […]
With prepaid cards continuing to grow at a dramatic rate year-over-year, online insurance companies are becoming the latest business sector to jump on the bandwagon to speed claim payments, reduce costs, boost brand reputation, and […]
Insurers are overlooking an opportunity to build brand retention and loyalty by not connecting more extensively with their customers and prospects, a new survey by Collinson, a global leader in customer benefits and loyalty, has […]
Here are some extracts from the Forrester report on EU economy developments in 2020, including the tricky matters of regulatory issues, data protection rules and Brexit. Enjoy all you Compliance officers! If Europe in 2019 […]
Specialist insurance provider and pioneer in emerging risk, CFC, has launched a new guide to intellectual property (IP) insurance. CFC’s guide includes some top tips on how brokers can start the conversation with their clients as […]
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