News

Kitchen Worktop Company Fined 60K After Safety Breaches

The latest case report from the HSE for you; A company that manufactures popular stone kitchen worktops has been fined £60,000 after it repeatedly failed to protect workers from exposure to hazardous dust. Inspectors from […]

InsureTech

Say Hello to Agent Workforce, Helpers For The Digital Age

The word from Digital Workforce Services Plc, a global leader in business-process automation, who recently unveiled Agent Workforce, a portfolio of specialised AI agents purpose-built to manage General Insurance claims – from first notification of […]

Insurance claims

Quick Comment on New Treasury Report From ACSO

The latest from ACSO; Commenting on HM Treasury’s report on the effect of the 2018 Civil Liability Act on consumers, Matthew Maxwell Scott, Executive Director of the Association of Consumer Support Organisations (ACSO), said: “Consumers surely deserved […]

Opinion

Predictions 2025: Embedded, Digital Brand Building & Forging a Claims USP

Marat Nevretdinov, Managing Director, HDI Embedded, offers some Predictions for the year ahead; The front offices takes the front seat ●      Experience over efficiencies: With a focus on the front office, insurance companies will prioritise […]

Technology

Claims Processing Outsourcing Canada: Cynergy BPO – The Backbone of Canada’s Leading Insurance Companies

As the Canadian insurance industry evolves, insurers face increasing pressure to provide faster, more efficient, and cost-effective claims processing. With rising customer expectations, heightened regulatory demands, and the need for operational excellence, many leading local […]

Legal

Crime File: Repeat Insurance Fraudster Gets 20 Months Jail Time

In a case which surely highlights that prison doesn’t really work for some individuals, the City of London Police have issued the latest case report. Here’s the word on busy Chorley boy Joel, who had […]

Insurance claims

Verisk Partners Up With Tractable on Smoother Claims

Verisk (Nasdaq: VRSK), a leading global data analytics provider, is expanding its claims ecosystem by teaming up with Tractable, an industry-leading, applied AI company. By integrating with Tractable, which uses computer vision technology to visually assess damage to […]