Technology

Insurance Outsourcing Philippines: Cynergy BPO on Leveraging Tech for Operating Efficiency, Enhanced CX, and Compliance

 In the intricate world of insurance, where operational efficiency, exceptional customer experience (CX), and strict compliance are paramount, the Philippines is a leading hub for global outsourcing solutions. Cynergy BPO, an outsourcing advisory firm, is […]

Global insurance trends

In Focus: GlobalData Report Looks at Philippines Market

The Philippines’ general insurance industry is set to grow at a compound annual growth rate (CAGR) of 11.6% from PHP136.4 billion ($2.4 billion) in 2023 to PHP211.5 billion ($3.7 billion) in 2027, in terms of […]

Global insurance trends

Huge Investment by Warburg Pincus in Southeast Asia

Some interesting analysis from GlobalData here, but can any brand truly disrupt insurance anywhere in the world now? Surely all you really achieve is the more rapid distribution of policy offers online, faster MTAs and […]

Global insurance trends

Insurance Trends: MAPFRE Research Highlights India & China

MAPFRE Economics has updated its Global Insurance Potential index (MAPFRE GIP) with the latest available data from 2019. This indicator is calculated for 96 insurance markets (including both developed and emerging markets), and the aim […]

Insurance & Reinsurance

After Haiyan: Microinsurance needs claims innovation

The recent typhoon disaster in the Philippines has left millions of people without access to basic food and shelter. Annalisa Bianchessi explains how micro insurance is supporting people and paying their claims. Microinsurance has boomed […]