, a top 50 UK broker and one of the top 15 independent brokers in the UK, has partnered with software house SchemeServe to design and deliver an innovative new funeral services insurance scheme that uses interactive technology to offer cover at the point of sale.
The scheme is now live with Reich’s headstone mason retailers around the UK and is also available wholesale through partner intermediaries.
Mark Costello, Head of Legal Schemes at Reich Insurance comments: “This was a challenging brief; headstone insurance is sold at a highly emotive and sensitive time for the policyholder. We needed a technology solution that would present the cover simply and sensitively with as little ‘fuss’ as possible whilst maintaining complete compliance over the sales process. It took SchemeServe less than 14 days to get the scheme built and live and it delivers on all fronts. The service and delivery have been exemplary.”
Screens have been installed at stonemasons around the UK, selling the cover as an add-on at the point of sale of headstones. The policy provides cover for damage to the headstone and third party liability.
John Price, COO of SchemeServe comments: “SchemeServe is working with an ever-diverse broker base and delivering bespoke quote and buy solutions that are simple, flexible, scalable and importantly affordable! Our Scheme Tailors are true experts when it comes to understanding the unique needs of different niche schemes and the Reich headstone scheme is a perfect example of that. It’s a morbid topic for sure, but an interesting project. It’s a very necessary cover that needs a technology solution that also provides a careful and considered approach to sales and marketing.”