Tata Consultancy Services a leading global IT services, consulting and business solutions organisation, announced that it has entered into an agreement with Ageas UK, one of the UK’s largest insurers and part of the international group headquartered in Brussels, to digitally transform its IT infrastructure and operations to meet changing business priorities and customer expectations.
By leveraging its Machine-First™ Delivery Model (MFDM™), TCS will help Ageas UK to consolidate data centres, manage a 24×7 command centre for IT operations, provide self-service tools for end users, build a digital workplace, and deploy cloud-based solutions.
“We want to make insurance easy and straightforward for our customers, which in today’s environment encompasses investing in newer technology, focusing on digital channels and eliminating complexity. TCS’ financial services track record and ability to adapt to the different peaks and troughs of demand caused by transformation projects appealed to us as partners to implement our growing business strategy,” said Mark Collins, CIO, Ageas UK.
“Progressive insurers are investing in creating the workplace of the future to support continuous product innovation, reimagine the customer experience, and differentiate themselves in a Business 4.0™ world,” commented Vinay Singhvi, BFSI Business Unit Head – UK, TCS. “We look forward to partnering with Ageas UK in their digital-first transformation journey, leveraging our deep domain expertise, and innovative approach to implementing forward-looking technologies.”