In direct response to broker feedback, high net worth insurance specialist, Home & Legacy – a subsidiary of Allianz – has made some key improvements to household e-trading on Home & Legacy Online.
The new system improvements make it easier for brokers to present more detailed risks. It now features online indicative quotes for multi-property risks and additional questions which have been designed to reduce time when making a quote.
Home & Legacy’s managing director, Barry O’Neill said:
“We continually seek ways to improve our online offering and ensure that brokers are receiving the best possible experience. Feedback from brokers has provided our underwriters with a greater understanding of what aspects are the most important and allowed them to deal with enquiries more effectively.
“I believe that these improvements will result in quotes being delivered in a shorter timescale and a much more efficient process. Our team of specialist people will continue to recommend the most suitable insurer on our panel at the most competitive and accurate premium available.”
“We also have some large scale improvements coming to our claims service shortly, demonstrating that the platform is going from strength to strength since its inception in 2016, showing that the system will never stand still.”