Europ Assistance today announced that they have strengthened their strategic partnership with digital vehicle assistance provider, 21North. Europ Assistance also disclosed that it has increased its investment in 21North after the initial investment it made in the firm a year ago.
21North is a one stop solution for automotive related services. By combining its innovative technologies with its network of ambassadors and partners, 21North assists customers in vehicle servicing, accident repair, insurance claim management, replacement vehicles, fuel management, chauffeur services, and roadside assistance. Each amenity provides the highest level of trust, transparency, and assistance – saving customers tremendous amounts of time and providing them with peace of mind.
21North also provides automotive OEMs, workshops, fleet owners, and insurance providers with the ability to build loyalty with their customers by delivering those customers with the care and convenience they’re looking for through on demand or subscription-based services.
With Europ Assistance’s increased investment, 21North will now expand further in India and across Asia bringing its unique assistance offering currently enjoyed by users in India to other countries on the continent, starting with Singapore where 21 North’s solution has been recently launched.
Praveen Surendiran, Managing Director, ONB Group: “When we initially entered into our partnership with Europ Assistance we believed both their assistance expertise and “You Live, We Care” identity perfectly aligned with what we wanted to achieve as a company and the quality of service we look to provide to our users. We are thrilled that our partnership has progressed to the next level and we are excited to bring 21North to more cities in India and Asia.”
Pascal Baumgarten, CEO Northern, Central and Eastern Europe, Asia and South Africa, Europ Assistance:“21North is a unique assistance technology provider that we are proud to partner with as we believe that they truly exemplify our caring approach. We believe that this partnership will strengthen both companies as we look to expand 21North’s offer, currently available in India, across Asia. We believe this is a new milestone in a longstanding partnership that will revolutionize the automotive assistance industry.”