Ansvar has a loyal broker and customer base and a reputation for outstanding customer care, particularly in the charity and church markets. The changes will help it to build on this and develop its distinctive propositions further. It will also position the business to take advantage of any future potential opportunities offered by a post-Brexit world.
David Lane, managing director of Ecclesiastical Ireland, will take on the newly created role of executive chairman of Ansvar UK. David joined Ecclesiastical Ireland in January 2012. Prior to this, he was managing director for Western Europe at Genworth Financial where he worked across several European markets including Ireland, UK, France, Germany and the Netherlands.
Ecclesiastical’s Sarah Cox has been appointed as managing director of Ansvar following the retirement of Richard Lane earlier this year and will report in to David. Sarah joined Ecclesiastical in May 2011 as a technical claims consultant following success in previous roles at Chubb and Aviva. Most recently, she has worked as a Property Technical Claims Manager at Ecclesiastical. Sarah has won numerous industry awards for claims service and customer care during her time at Ecclesiastical and has been instrumental in shaping its claims strategic plan.
Commenting on her appointment, Sarah said: “I’m thrilled to be joining Ansvar as an exciting new chapter opens for the business and I am very much looking forward to working with the team in Eastbourne.”
David added: “Sarah’s strong relationships and in-depth understanding of the customer make her ideally placed to take on this new position. I am particularly pleased that we have been able to develop our internal talent and appoint from within the Group.
“We have ambitious plans for Ansvar. These changes will enable us to build on the strengths of our business and continue to deliver the high levels of service and expertise that brokers have come to expect from the Ansvar team.”
Jacinta Whyte, deputy group chief executive, added: “We are very excited to make this announcement of the new Ansvar leadership as we look to take this business along with our other general insurance businesses forward in the next phase of our strategy.”
These changes are effective from 1 September 2019. The new team will be developing a refreshed strategy for Ansvar. There are no changes to Ecclesiastical Insurance trading.