Shell Energy Teams Up with AXA Partners on Home Emergency Product

Shell Energy Retail has launched a series of boiler care and home emergency services to British homeowners. The offer is delivered in conjunction with AXA Partners who will use its network of trusted local tradespeople and contractors to respond quickly to home emergencies.

Shell Energy Retail’s home and boiler cover provides homeowners with peace of mind and financial certainty as the UK heads into the colder winter months, with prices starting from just £6.99 per month.

Colin Crooks, CEO of Shell Energy Retail, said: “This launch builds our credentials as a trusted partner in the home. We began earlier this year by switching all customers to 100% renewable electricity as standard and look forward to rolling out further services and products – beyond core energy and broadband – that will help more people save energy and money at home.”

“By partnering with AXA, we’re able to offer boiler care and home emergency cover that is hassle-free, easy to understand and competitively priced. Our policies will give homeowners peace of mind, financial certainty and a high standard of service whenever they need it.”

Charles Dennison, Sales Director at AXA Partners, commented: “Home emergency cover is a core part of our business, and to be entering into a partnership with Shell Energy Retail as a key player in the energy space, is an exciting move for us.

“We are expanding further into the utilities market, and with Shell Energy Retail also growing beyond its core energy offering, it was the right time for both parties to take this next step. What’s more, we have the shared values of continual innovation and commitment to meeting customer demand.”

The new policies offer customers four levels of cover to suit their needs and excess options at £0, £50 or £99.

Offering homeowners the flexibility to manage payments in line with their budget, policy holders are able to pay either in full or spread out payments with a monthly direct debit, all for the same price.

AXA Partners bring over 35 years of experience in Home Emergency assistance, with an established network of local, trusted contractors. Shell Energy’s customers will benefit from the company’s excellent service record, and cover for plumbing, electrical, and heating emergencies in the home; with no call-out, labour or parts fees.

 

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