Industry Reaction to the Delay in MoJ Portal Until April 2021

ABI reaction to new Ogden rate

Here’s some reaction to the latest delay in the whiplash reforms and implementation of a new online claims portal;

Minster Law responds to MoJ decision to delay the LiP Portal until April 2021

Shirley Woolham, CEO of Minster Law, said:

“Minster Law welcomes the decision by MoJ to further delay the launch of the small claims portal. Insurers and claims firms alike have made clear in recent weeks that a delay is essential while the industry focuses on looking after customers during the Covid-19 crisis. We’re pleased that all sides of the industry have been joined up in calling for a delay, and that ministers have listened.

“This further delay will hopefully afford to the government, MOJ and MIB alike the time needed to ensure the portal works for customers.”

Commenting on the decision by ministers to further delay the LiP portal, Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations (ACSO) said:

“We welcome the MoJ’s decision to delay further the implementation of the new portal until April 2021. Preparing for its launch meant firms were diverting significant investment in human resource and technology away from the crucial challenge of helping consumers and staff get through the COVID-19 crisis.

“This can now be focused on working with insurers and other stakeholders to make sure the wheels of justice continue to turn and ensuring injured people get the support they need.

“The remaining consumer safeguards required for the portal to operate effectively must also be given proper attention now that we are no longer rushing towards an artificial August deadline.”

Forum of Insurance Lawyers;

Anthony Baker, President of FOIL and Partner at Plexus says: 
“With the current UK wide lockdown it is welcome, albeit unsurprising news that the Government has announced that the Whiplash Reform Programme will be delayed from August 2020 to April 2021. 
The pandemic has had an unprecedented impact on the insurance, legal, judicial and medico-legal sector and everyone’s priorities must lie in elsewhere in getting through this turbulent period.  The industry will welcome this news and the delay will allow more time for the outstanding required work by the CPRC and MIB to be completed and for insurers and representatives to fully prepare operationally for the reforms within the Official Injury Portal.  
The Lord Chancellor has confirmed that the Government is still committed to delivering the reforms which is again positive news at a time of such uncertainty.”
About alastair walker (3488 Articles)
20 years experience as a journalist and magazine editor. I'm your contact for press releases, events, news and commercial opportunities at Insurance-Edge.Net

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