OK, this isn’t insurance news. But in our little world it’s interesting to know what people are buying now that non-food/pharmacy stores are opening up again on the High Street. Hands up who guessed buttons? Nope, we’re baffled too. Very keen on starting a parametric lost button insurance app now if anyone’s interested..
Today (15th June) John Lewis has started to reopen its shops starting with Kingston and Poole, with a further 11 to open on Thursday (18th June) this week.
Customers visiting the shops were welcomed back by Partners who were on hand to provide guidance and advice about the new measures in place including the customer services available, social distancing signage, new protocols for using lifts and escalators, rigorous cleaning, availability of hand sanitiser, and new “contactless” dropboxes for returns.
Bérangère Michel, Executive Director for Customer Service at the John Lewis Partnership said:
“Our Partners have been incredibly excited to welcome customers back into our department stores today. We are taking a gradual approach to reopening to make our shops as safe as they can possibly be for our customers and Partners but this was a very welcome first step. Our first customers were really struck by the fact that they could still have an enjoyable experience and get the inspiration they wanted.”
During the early weeks of lockdown customers sought items that would help support them in their day-to-day lives during lockdown including home technology, office furniture and items to educate and entertain children but this morning customers were returning to shops to buy fashion items, kitchenware and technology – from washing machines to mobile phones.
Top sellers in the first two hours of trading this morning at Kingston included:
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Buttons
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Egg cups
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China sets
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Baby sleepsuits
Top sellers in the first two hours of trading this morning at Poole included:
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Towels
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Sofas
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Pillowcases and bed sheets
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Televisions
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Printer cartridges
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