UK travel insurance provider, tifgroup, has reached a settlement with The Times newspaper over a series of three articles it published in November 2018. The newspaper has published an apology and agreed to pay substantial damages and costs to tifgroup as part of an out of court settlement of the case.
The apology has been published on the home page of The Times website and in yesterday’s print edition. In addition, The Times has agreed to remove the offending articles from its website.
tifgroup operates a number of well-known and award-winning travel insurance brands, including Holidaysafe, Alpha, Insurancewith – for people with pre-existing medical conditions – and Postcard. tifgroup offer a full life cycle travel insurance, claims and assistance service.
tifgroup managing director, Richard Smith: “We have vigorously fought these untrue and unfounded allegations, which struck at the core of our ethics and values.”
“It has taken a huge amount of effort and energy to bring this to a satisfactory conclusion. We are pleased to have had the correction and apology, so that we can once again put more effort into the real issues facing travel insurance providers and our customers, such as our efforts on leading global customer protection programmes and challenging unethical practice and patient trafficking.”
“tifgroup, for myself and many of my team, is more than just a business, it is a family of likeminded people driven to make a difference in the travel insurance world.”
“The team and I are extremely happy that The Times has agreed to put the record straight with this settlement.”
For more detail please go to: https://www.tifgroup.co.uk/business/case-studies/tifgroup-and-the-times-newspaper/