Davies, the leading specialist professional services and technology business,
today announces the acquisition of TriPlus Service Inc, the long term care insurance third party administrator
(“TPA”), based in Massachusetts, US. TriPlus provides its long term care carrier clients with claims and policy
administration management solutions as well as actuarial and claims consulting.
Under the deal TriPlus will join Davies established Claims Solutions business in the US, enabling Davies to widen
its claims and administration offering to include long term care. Peter Lucas, CEO of TriPlus will continue to lead
the business and report to US Claims Solutions CEO, Matt Button. All 200+ TriPlus employees will continue in
their roles as Davies employees.
In September 2019 Davies announced its first major US deal with the acquisition of Frontier Adjusters, Inc, the
multi-line independent claims adjusting provider, serving all 50 US states; closely followed in October 2019 by
Alternative Service Concepts LLC, the workers’ compensation and property and casualty TPA; enabling the group
to provide its insurance clients with multi-line claims solutions in the US and Canada, in addition to its established
operations in the UK and Ireland.
The deal marks Davies fifth acquisition of 2020, following the acquisition of: Keoghs, the insurance-focused, top50 law firm, which was announced in January and completed earlier in March, Codebase8 the automation and
digital solutions provider to the insurance and other highly regulated markets, Citadel & Cedar Consulting the
captive management & consulting businesses, & ContactPartners the specialist cloud application provider,
delivering bespoke customer contact technologies.
Globally Davies has more than 4,000 colleagues, with operating centres across the UK, Ireland, Bermuda, the US
and Canada. The business delivers professional services and technology solutions across the risk and insurance
value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human
capital, digital transformation & change management.
Dan Saulter, Group CEO, Davies commented: “I’m thrilled that the TriPlus team have decided to join Davies and
partner with us as we look to grow our Claims Solutions business in the US and broaden the range of services
we can provide to our clients. TriPlus has an excellent reputation and their client service focused culture is closely
aligned with ours.”
He added: “Extending and growing our operations in the US is a core part of our strategy; and we plan to continue
developing our capabilities in the US both in our claims areas, but also more widely across our other core
Peter Lucas, CEO, TriPlus added: “The leadership team and I are delighted to be joining forces with Davies and
to be part of their ambitious growth plans in the US. We look forward to working together to continue to deliver
for our clients, and being able to offer a deeper range of specialist skills to Davies wider client base.”