Zurich Insurance has joined the Hedron Network panel. David Hopwood, CEO of Hedron, said:
“This is a major coup for Hedron. Zurich is one of the most reputable names in insurance and their offering significantly enhances our panel.”
The news follows the decision by Markel to become a Hedron panel insurer in June. David explained that the proposition will be “service-led, with the Zurich team working proactively with Hedron Network partner brokers to win business and develop relationships, including Zurich’s outbound trading approach on key appetite business.”
He added: “They will provide named account managers for our partner brokers, live chat for SME business and a comprehensive range of package offerings for SME available on trading platforms, Zurich Online and Acturis.”
He also noted that Zurich has provided named people for any escalation, if needed, and packaged products can all be traded with Zurich via the platforms. Barry Driscoll, UKGI Strategic Account Manager for Zurich Insurance said that Zurich’s mid-market proposition caters to the varied needs of commercial businesses with an annual turnover above £5 million.
He said: “Traded through our regional network, our products provide a wide breath of cover as standard, supported by our fully empowered, expert underwriters.”
“Hedron Network brokers will benefit from Zurich’s outbound calling campaigns for all products. We will proactively outbound the Hedron members if a quote they self-serve falls into our appetite, underlining our desire to win the business and our commitment to developing the relationship.
“In terms of underwriting service, the best service from SME Underwriting is received when the broker self-serves, with us responding to 50% of referrals in under 2 hours (May 21), as an example. The brokers can also use live chat or phone us for instant decisions needed.”
He said that Zurich’s existing relationship as a strategic partner for GRP was a factor in the insurer choosing to work with the network.
“It is a significant move for us, but we believe there are lasting benefits for ourselves, Hedron partner brokers and their clients and we look forward to developing a long and fruitful relationship.”
Products written include:
Manually Traded Products
· Financial lines
· Commercial combined
· Property Owner
· Small Fleet
· Trades and Professions
· Executive risk solutions (MLP)
· Personal accident and business travel