One Commercial Ltd, the property specialist MGA, has agreed a new partnership with SES Home Services to deliver operational and regulatory support services across their range of home emergency insurance products.
SES Home Services home emergency insurance provides cover for heating, plumbing and drainage issues in the home, along with electrical and roofing emergencies. SES Home Services operates as part of a wider group which includes SES Water, a utility company supplying nearly 745,000 customers in South London, Surrey and Kent with water. Since being founded in 1989, SES Home Services has gone on to become a trusted provider offering peace of mind to their customers in their moment of need.
Gill Anderson, Managing Director of One Commercial, said: “Our virtual insurer model means we have the processes, procedures and capability to ensure full compliance and oversight of our partners distribution approach.”
Gill explained that One Commercial will also oversee SES’s regulatory responsibilities for the sale of these insurance products. The products will continue to be Underwritten by DAS UK.
“We are managing the oversight of their responsibilities across both the product and distribution. This includes product value, customer documents, sales process, website content, staff training and premium flow and handling,” Gill said.
“We are thrilled that SES Home Services has chosen One Commercial to help them continue to deliver their regulatory obligations within the insurance sector. This collaboration underlines our credentials as a knowledgeable and trusted operational partner.”
Peter Holmwood, Customer Services Director at SES Home Services, added: “Home emergency insurance is a core part of our business. Working alongside One Commercial illustrates our drive and commitment to ensuring the best possible experience and service for our insurance customers.”
“We are very much looking forward to working with One Commercial to further enhance both our product and service propositions, providing our customers with peace of mind, financial certainty and a high standard of service when they most need it.”
SES Home Services policy holders are able to choose their preferred budget friendly way to pay, either in full annually or through monthly direct debit, without incurring any additional costs. All products are underwritten by DAS UK and maintenance support is provided through the SES Home Services directly employed engineering team alongside their established supply chain partners.
Be the first to comment