An independent insurance broker has been recognised for its outstanding customer service for the fourth consecutive year.
H&H Insurance Brokers (HHIB), which operates across the North of England, the Scottish Borders and Wales, has been awarded the Platinum Trusted Service Award by Feefo, which collects and monitors independent customer reviews. Customers rate a company’s service online via Feefo and the best are given awards for excellence and delivering exceptional experiences. Businesses who meet the high standard, based on number of reviews collected and average rating, receive the top accreditation.
The award comes just over a month since HHIB was named Independent Insurance Broker of the Year at the 2022 Insurance Times Awards, a top industry event which recognises and celebrates excellence and innovation in general insurance across the UK.
Paul Graham, Managing Director of H&H Insurance Brokers, said: “The whole team is committed to delivering the best possible service for our clients and the recent recognition the business has received from both from Feefo and the Insurance Times Awards is testament to that. It also recognises just how hard our staff have worked under fresh challenges, with both rising inflation and the cost-of-living crisis affecting consumers and businesses alike. As we enter a new year, we will continue to listen, understand and deliver what our customers want.”
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