SquareTrade, an Allstate company and leading global provider of extended warranty and insurance plans, is proud to announce it has signed a five-year contract extension and expansion with MediaMarkt Iberia, one of the biggest consumer electronics retailers in Europe. After five successful years working together, the agreement also deepens the company’s relationship and will see SquareTrade providing and managing insurance programs for all MediaMarkt’s product categories.
SquareTrade began providing insurance plans for mobile phones sold at MediaMarkt Iberia back in 2018 and has seen these programs grow by more than 250%. The expansion of the agreement will now see SquareTrade providing insurance programs for categories including consumer electronics, home appliances, and mobility products such as e-scooters.
“We are delighted to expand our agreement with SquareTrade. They have been a great partner for our mobile program, and we are confident they will continue to provide the same high level of service for our customers on all our other product categories,” said Antonio Arribas, Head of New
Business at MediaMarkt Iberia. “By providing insurance plans and extended warranties, we can maintain ongoing relationships with our customers long after they leave our stores. They are a strategic point of difference for us while adding value to our customers’ MediaMarkt experience.”
SquareTrade is launching five new products ranging from accidental damage to theft and extended warranty products. The products will be available across all 108 stores as well as online purchases. SquareTrade has radically redesigned the program to deliver a better product for the customer. The changes include removing excess fees, a repair-first approach to make the claims process better for customers and the environment, as well as baking in additional benefits like compensation for food loss or laundry services.
“For over a decade, SquareTrade has established a global reputation for creating and managing protection and insurance plans for some of the world’s best-known retailers and mobile phone operators,” said Kevin Gillan, Managing Director of SquareTrade Europe. “We are thrilled to be working more closely with MediaMarkt and look forward to five more years together.”
For more information, visit (www.squaretrade.eu)