SquareTrade, an Allstate company and global provider of product insurance plans, has signed a three-year contract extension and expansion with MediaMarkt BeNeLux, Europe’s largest consumer electronics retailer. The agreement deepens the companies’ existing relationship and will see SquareTrade providing and managing insurance plans for all of MediaMarkt’s product categories across Belgium, Luxembourg, and the Netherlands.
The companies’ existing relationship began in May 2022, with SquareTrade providing insurance plans for consumer electronics and appliances sold at MediaMarkt throughout the Netherlands. Having helped thousands of MediaMarkt customers in the Netherlands since launch, the new agreement now extends to cover every product category within MediaMarkt Belgium and Luxembourg as well, adding new plan options to suit a variety of customer needs. These include flexible monthly billing options, the addition of theft coverage for monthly plans, and a variety of repair options.
“SquareTrade insurance plans play a crucial role in extending our customer service beyond the confines of our stores. These plans offer genuine added value and serve as a distinct strategic advantage for our company. Furthermore, our collaboration with SquareTrade aligns with our sustainability objectives by bolstering our repair capabilities, thereby reducing the environmental repercussions associated with replacing damaged devices. Additionally, SquareTrade enables us to deliver remote troubleshooting for major appliances, enhancing both speed of resolution and customer satisfaction compared to traditional repair methods.” said Milad Ahmadi Movaghir, Director Services & Solutions, MediaMarkt BeNeLux.
“We are thrilled to be expanding our relationship with MediaMarkt, which is testament to the strong track record SquareTrade has for creating and managing insurance plans for some of the world’s best-known retailers and mobile phone operators around the world,” said Kevin Gillan, Managing Director of SquareTrade Europe.
For more information, visit (www.squaretrade.eu )