Depending on forecasts, AI–powered techniques will be able to boost employee performance by up to 45% more than in 15 industry sectors—including production—by 2035. AI will operate industrial production and quality control, decrease development time […]
This week, Gartner revealed that insurance CIOs and technology executives are prioritising improving customer experience (CX) and operational excellence, rather than growth, for their 2023 digital strategies. The most common areas being invested in are […]
From the Editor’s keyboard; The backlash in the USA against ESG (Environmental, Social and Governance), such as legal moves in the State of Texas to restrict financial institutions from using ESG investing criteria, raise questions […]
OK APIs aren’t quite a nation unto themselves – yet. But they are the building blocks of modern insurance systems, so it’s worth noting the latest trends in the market. Here’s the word from Rapid; […]
A new study, The State of Outbound Communications in 2022, commissioned by Neustar, a TransUnion company and conducted by Forrester Consulting, found that respondents’ top business goals include a focus on improving the customer experience (CX) and that outbound communications […]
The constant flow of climate change and ESG related rules and regulation shows no signs of slowing down. For every company director or officer, there will be a need for insurance to fight against potential […]
Third-party data and software providers can help the insurance sector to release this value from Blueprint Two. But these industry-wide changes are worthless unless insurance organisations are ready to engage, consume it and unlock the […]
A new survey of insurance customers in the Republic of Ireland has highlighted the risks facing young people in the region who are being targeted by ghost brokers selling fake insurance policies. The study by LexisNexis® […]
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