It’s that time of year again, when the industry starts to think about awards. Recognition for going above and beyond, delivering on the insurance promise, is always welcome. Here’s the word;
The Caravan and Motorhome Club celebrates becoming a finalist again at this year’s Insurance Choice Awards for Best Caravan Cover Provider and Best Motorhome Insurance Provider and this year, the Club has also been chosen by the awards’ organisers as finalists for Customer Service Champion and Treating Customers Fairly Champion.
The Insurance Choice Awards, run by the financial services review platform Smart Money People, are the leading consumer-voted awards within the industry. Launched in 2016 to help increase trust and transparency in financial services, the awards highlight the best cover and insurance products and providers in the market. Last year, 87 companies took part in the 2023 awards and there were 18 categories. This year’s event will take place on Thursday 7 November 2024 in London. Voting opened on 8 July and is still open until 15 October.
Getting to the finalist stage for Best Caravan Cover Provider, Best Motorhome Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion is a proud achievement and reflects the Club’s commitment to excellence.
The Club’s financial products, Caravan Cover and their Motorhome/Campervan Insurance, are both highly trusted by their members with thousands of Club members buying this cover year after year. The Club’s Caravan Cover is rated 9.1 out of 10 by Club members for claims handling satisfaction, while 85% of members choose to renew their Motorhome and Campervan Insurance with the Club. What’s more, members who switch to the Club’s Motorhome, Campervan and Car Insurance are able to save at least £25.
As the Club knows that their members like to get away, it offers Home Insurance cover for up to 90 days away from home, and beyond 90 days on request, allowing members to make the most of their long-touring holidays.
Harvey Alexander, Director of Marketing and Membership Services at the Caravan and Motorhome Club, said: “We are delighted to be finalists once again for the Best Caravan Cover Provider and Best Motorhome Insurance Provider awards; and also this year our highly valued customer service is being recognised as we are finalists for the Customer Service Champion and the Treating Customers Fairly Champion awards at the 2024 Insurance Choice Awards. We always aim and will continue to strive to provide the absolute best service for our Club members, whichever leisure vehicle they choose to tour with. Our members are, and will always be, our number one priority, we would like to thank all those who took the time to vote for the Club in these Awards.”
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