Always got time to celebrate winners at IE mag. The latest are FUW Insurance Services Ltd, Wales’ leading specialist agricultural insurance broker who celebrated a triple success at the recent Success Through Skills Awards 2025, held in Cardiff. Here are the details.
As part of their success, FUW Insurance Services Ltd’s longstanding Senior Account Executive, Ann Harries Jones scooped the gold award in the Welsh Language Champion category whilst Hazel Eldridge, an Administration Manager for FUW Insurance Service Ltd, was a gold winner in the Higher Apprenticeship Learner of the Year category. FUW Insurance Services Ltd’s Faye Morgan also claimed a silver award in the Apprenticeship Learner of the Year category.
The inaugural ceremony, hosted by training providers ACT and ALS honours the achievements of learners and employers who have demonstrated an outstanding dedication to growing their skills, advancing their careers and contributing to their workplace.
Ann Harries Jones has worked for FUW Insurance Services Ltd for over three decades, working as an Insurance Account Executive covering the Isle of Anglesey. During Ann’s many years at the broker, she has been instrumental in making sure that Welsh language customers are not discriminated against in the process of discussing their insurance needs; leading the way in ensuring that much of the Company’s client documentation is also available in Welsh. Ann’s passion towards the Welsh language and culture also shone through during the 2017 National Eisteddfod held in Bodedern, Anglesey, where Ann was part of the team that ensured the company’s presence at the event over 8 days.
Hazel Eldridge meanwhile joined FUW Insurance Services Ltd at an entry level position of an Account Handler, following 37 years of experience in the banking sector. She immediately shone in the role, and was soon promoted to Regional Lead Account Handler and later Administration Manager. In her role, Hazel manages 32 Account Handlers managing the team’s capacity during challenging periods, including navigating the team through post-covid employment challenges. Hazel’s leadership and encouragement has helped ensure the business is now operating with 85% of staff having achieved their Cert CII qualification or in the process of completing the course.
Finally, silver award winner Faye Morgan joined FUW Insurance Services Ltd in July 2023 with no background or experience working in the insurance or financial sector. Since starting her employment, Faye achieved her CII Cert qualification within 13 months, growing from strength to strength in the role and absorbing a significant amount of knowledge in a short period of time. She has also been successful in securing a place on the FUW Insurance Services Ltd’s in-house ‘Account Handler Academy’.
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