Some news from the USA for you; Glia, the leader in customer interaction technology, has announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond […]
The latest news from Copart; Global leader in online vehicle remarketing and recycling, Copart UK, have announced an expansion of their Operation Centre in Peterlee, County Durham. With land adjacent to their existing Peterlee site […]
This piece is by Pete Gillett, Founder, Marketpoint Recall For insurers, it’s become the financial equivalent of stepping on a rake: predictable, painful, and increasingly hard to avoid. When brands scramble to fix a faulty […]
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