Some client win news from Irwell Insurance;
Quality Care Group (QCG) the UK’s largest independent insurance broker to the care sector has appointed Irwell Insurance as its preferred legal expenses insurance partner, strengthening its proposition for care providers operating in an increasingly complex regulatory and employment landscape.
The decision reflects QCG’s ongoing commitment to working with specialist insurer partners that understand the specific risks facing the care sector, particularly around employment disputes, regulatory investigations and tribunal exposure. Care businesses are experiencing growing pressure from workforce shortages, rising employment claims and increased regulatory scrutiny. Access to robust legal expenses cover, supported by specialist expertise, has become an essential part of protecting both service continuity and financial stability.
Darren Pollard, Group Managing Director at Quality Care Group, said: “Selecting the right legal expenses partner is critical for our clients. Irwell demonstrated a deep understanding of the care sector alongside strong underwriting discipline and a clear commitment to long term partnership. This appointment gives our clients added confidence that their legal risks are supported by a specialist insurer with proven financial strength.”
Irwell is a leading legal expenses and liability insurer with a strong track record of underwriting performance. AM Best has upgraded its Long-Term Issuer Credit Rating (Long-Term ICR) to “bbb+” (Good) from “bbb” (Good) reflecting Irwell’s balance sheet strength and good earnings retention, providing additional reassurance for brokers and policyholders alike.
Giles Reading, Chief Executive Officer at Irwell Insurance, said: “We are pleased to be working with Quality Care Group as its preferred legal expenses partner. QCG has a strong reputation within the care sector and a clear focus on supporting clients through complex risk challenges. We look forward to working closely together to deliver meaningful protection for care providers.”
The partnership forms part of QCG’s wider strategy to offer care businesses access to specialist insurance solutions that reflect the realities of modern care delivery.

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