The team at QuestGates will be ready to meet you at BIBA 2026;
QuestGates, the specialist claims services provider, will exhibit at the BIBA Conference 2026 under the theme Time:To, highlighting its evolution into a comprehensive solution for claims-related specialist services.
This follows a series of successful acquisitions, alongside the recent restructuring of the Group and the appointment of new CEO Greg Laker. At the event, QuestGates will also raise awareness of its role as the sole provider of the BIBA Valuation Facility, demonstrating how its valuations expertise helps address the persistent challenge of underinsurance in the UK insurance market.
Aviva Broker Barometer (analysis of 2025 commercial property covers): In a sample of 839 properties, 67% were underinsured, with an average shortfall of 79% between sums insured and estimated rebuild costs (i.e., insured for roughly 21% of true cost on average in underinsured cases).**
Time:To take decisive action. By utilising expert valuations, brokers can help clients mitigate these risks through accurate assessments that ensure sums insured reflect true reinstatement costs. This prevents the application of average clauses and supports full claim settlements.
As the exclusive provider of the BIBA Valuations Facility, QuestGates delivers valuations through CILA and RICS-qualified surveyors. Their assessments consider legislative changes, material costs, and site-specific factors, providing BIBA members with access to discounted rates and enabling brokers to deliver robust protection and greater peace of mind for their clients.
Greg Laker, CEO of QuestGates, commented:
“We are delighted to return to the BIBA Conference as an exhibitor. It provides an excellent platform to discuss our continued commitment to service excellence and innovation across the QuestGates Group.
“Central to this is our highly regarded valuations service, which is particularly valued by the BIBA broker community for its effectiveness in tackling underinsurance. Our facility empowers brokers to secure accurate coverage for their clients.
“Following an exciting period of acquisitions, we are also looking forward to highlighting our expanding range of specialist services, spanning loss adjusting and claims management, legally enhanced services – including a market-leading fraud proposition – as well as a comprehensive range of construction engineering and surveying services. This integration pathway will create even greater value for our broker partners.
“The QuestGates team looks forward to welcoming visitors to our stand.”
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