New Chief Operating Officer at Genasys

The latest news from Genasys as they expand their senior leadership team;

Genasys, the modern policy administration platform for insurers, MGAs and brokers, has appointed Becky Downing as Chief Operating Officer.

Downing joins from By Miles, the UK pay-per-mile motor insurer, where she was COO with responsibility for customer experience, operations and people. She has spent over a decade as an insurance operator and founder. She was the founding CEO of buzzvault, the connected home insurance proposition that raised one of the largest insurtech seed rounds in European history from White Mountains Insurance Group, and that went on to commercial partnerships including with Munich Re Digital Partners. She was Venture Director at Admiral Pioneer, seeding and scaling new businesses inside Admiral Group, and was named Insurance Leader of the Year at the 2020 Women in Finance Awards. She is a co-author of The InsurTECH Book.

At Genasys, Downing will report to Group CEO Andre Symes and lead operations across the business, with responsibility for delivery, customer success and operational scaling across the UK, Africa and RoW. The appointment comes as Genasys grows its international footprint and broadens its client base across insurers, MGAs and brokers, and reflects an investment in the operating model required to support a fast-scaling, multi-region software business.

Downing will work alongside the existing executive team to strengthen delivery, deepen customer relationships and build the operational infrastructure for the next stage of growth. “Genasys is one of the few insurance technology companies actively displacing legacy vendors in the mid-market. A lot of platforms claim that. Genasys is doing it. The opportunity to scale that operationally, and to build the kind of culture that lets a fast-growing business keep its edge as it grows, is what attracted me to the role,” said Becky Downing, Chief Operating Officer, Genasys.

“Becky is exactly the kind of senior operator we want around the table as we move into the next phase of growth. She has a depth of experience across insurance and technology that few people can match, and she joins at exactly the right moment to help us turn momentum into scale,” said Andre Symes, Group CEO, Genasys.