Getting accurate video footage of incidents at the FNOL stage can be a great way to get the claims process underway that bit quicker. Here’s the word;
InsureVision, the AI-powered fleet risk intelligence company, has announced that Waylens Inc., a leading provider of AI video telematics technology, has become the first video telematics provider to license InsureVision’s VisionScore™, embedding it as a native feature across its 150,000-camera install base in North America. The integration is delivered via the cloud, requiring no new hardware or installation. Every Waylens Inc. fleet customer receives access to VisionScore™ overnight.
VisionScore™ applies end-to-end transformer AI directly to dashcam footage to deliver three capabilities to Waylens Inc. customers:
- Crash confirmation and first notice of loss (FNOL) notification within seven minutes of an incident;
- AI-generated crash severity estimation and driver risk scoring that identifies high-risk drivers before a claim occurs; and
- Ability to enable VisionScore™ on a per-camera basis.
Existing crash detection systems rely on problematic heuristics such as high G-force readings, sudden deceleration, or a vehicle coming to a sudden stop. These signals miss low-speed and low-deceleration incidents. VisionScore™ processes dashcam footage directly rather than accelerometer signals, enabling it to confirm crashes and assess severity from the video itself.
“Fleets and insurers are starting to ask their fleet customers harder questions about what their dashcam data is actually delivering – and the honest answer, for most of them, is not much,” said Mark Miller, CEO of InsureVision. “The accelerometer threshold is the crux of the problem. Set sensitivity high and you generate thousands of clips that tell you nothing. Set it low and you go blind to low-speed, high-consequence incidents. It looks like a process problem but it’s just the wrong technology. The dashcam providers that bring genuine risk intelligence to their platforms will own the next generation of this market. Waylens Inc. understood that, which is why they moved first.”
“The question we’ve been hearing from insurance carriers and fleet operators for years is how to turn footage into decisions,” said Jon Verhaeghe, President at Waylens, Inc. “That’s a problem the industry has had challenges solving with existing technology. Waylens advanced edge detection coupled with VisionScore™ brings a new dimension for what’s possible. For the first time, we can tell an insurer there was a crash, here is the severity, here is the footage, all within five minutes of impact. That’s a fundamentally different product than anything running on a dashcam platform today. Our customers now have access to the most accurate crash detection service in the commercial fleet market.”
Commercial auto insurance has lost money in 13 of the past 14 years. Nine of the top 10 US carriers posted underwriting losses in 2024, with nuclear verdicts averaging $110 million per case. Accurate, timely FNOL is one of the most direct levers available to carriers managing commercial auto loss ratios: early notification reduces claims costs, accelerates investigation, and limits the exposure window during which liability compounds undetected.
InsureVision’s enviromatics technology has been validated in an independent review by Dr Neale Kinnear, former Head of Behavioural Insights at Aon, and Dr Johnathon Ehsani, Associate Professor at Johns Hopkins University. InsureVision’s combined approach delivers a 3X improvement over traditional predictive detection for at-fault claims.
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