The word from Zoom Travel;
Zoom Travel Insurance has been named a finalist in WeMoney’s Digital Travel Insurer of the Year category, recognising the company’s performance across digital capability and customer experience in the insurance journey.
Zoom Travel Insurance Marketing Manager Natasha Sullivan said the recognition reflects the company’s ongoing investment in improving the end-to-end customer experience for Australian travellers.
“At Zoom, we’ve invested in a streamlined digital experience that enables travellers to quote, purchase, customise and manage their cover online with ease, including online medical assessments and digital claims,” Ms Sullivan said.
“We want travel insurance to be straightforward and accessible. Our focus is on removing unnecessary complexity so customers can manage their cover quickly and confidently, without confusion or delay.”
“We also believe quality travel insurance should remain accessible. As travel costs continue to rise, we offer flexible, competitively priced cover that allows customers to tailor their policy to suit their individual travel plans, without paying for cover they don’t need.”
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