Fraud

Opinion: Tackling Smartphone Insurance Fraud

In this Opinion piece, Toby Stubbington, Managing Director of loveit coverit, looks at the latest techniques in fighting fraudulent mobile phone claims. With modern handsets like the iPhone X, Blackphone and Samsung Galaxy S9 all […]

Big Data

Opinion: In a Digital World Customer Engagement is Crucial for Brokers

In this Opinion piece, Vijaykumar Mahendrakar, (pictured) Vice President, Insurance Solutions, UK & EMEA at Mphasis, takes a look at how our digital economy is transforming the broker business. Online competition is driving down commissions […]

Opinion

Opinion: Insurers Must Invest in Leak Detection Tech

A leading water mains claims tech specialist says the insurance industry must invest to fight the rising cost of ‘escape of water’ claims currently running at more than £2.5million every day and rising. Fast becoming […]

Insurtech solutions to fighting escape of water claims.
Household Insurance

Opinion: Tech Will Revolutionise Flood and Water Damage Claims

This Opinion article is by Jay Borkakoti, Director of Home Insurance, UK and Ireland for LexisNexis Risk Solutions, and it takes a look at how new tech is set to disrupt the staid little niche of […]

Opinion

Opinion: Connected Communications Add Value and Profitability

Jonathan Sharp from Britannic Technologies, takes a look at the importance of the customer experience when it comes to marketing insurance. The switch to online transactions and the rise of social media has transformed the […]

Emerging Risk

Opinion: Cybercrime Attacks Are a Huge Challenge for Insurers

In this Opinion article, Alison Martin, Group Chief Risk Officer at Zurich Insurance Group, takes a look at cybercrime and how this rising, and ever-changing type of risk, poses challenges for the insurance sector; In […]

insurance marketing

Opinion: Viewing Your Company as a Customer Can Really Pay Off

There are customers who contact insurance companies via social media, others will phone and many more will try an email. Then there are the dedicated contact routes for sales, renewals or claims handling. The customer’s […]

Opinion

Opinion: Brighton’s Engineerium Would Make an Ideal InsurTech HQ

The Editor has a vision of InsurTech products of the future being forged in the Victorian splendour of the past. Plus the insurance industry needs to get out of the London bubble frankly. Sometimes fate […]