Life/Health/Critical illness

Opinion: LV Warning to Double Income Households – Be Prepared

Over three million working couples are classed as ‘double income, no option’ (DINOs), which means they are vulnerable to financial ruin if one of the two loses their earnings. Head of Life Marketing, Justin Harper […]

Motor Insurance

Opinion: What Are the Key Motor Insurance Trends for 2018?

The car and van insurance market is going through a series of changes right now. New players are entering the online space, with PAYG policies, or cover aimed at self-employed, `gig’ economy workers. Then there’s […]

Motor Insurance

Opinion: Why The Classic Insurance Sector is Ripe for Disruption

Some straight talking, direct from the Editor’s keyboard: First, let me declare an interest in that I spent a decade working for Carole Nash Insurance, and also have two vehicles insured with them. But that […]

Opinion

Opinion: Build an Online Ecosystem to Retain Customers

Retaining customers is set to become a much more important part of the insurance industry. Why? The rise of Pay As You Go, multi-product policies and consumer contact via smartphone or home-based net device such […]

Opinion

Opinion: Every Insurer Must Adapt to Millennial Consumers

Here’s one of our regular industry opinion pieces, and this one comes from Harris Balcombe. Every insurance broker, underwriter and claims company needs to look at how their websites are designed, the tone and speed […]

Opinion

Opinion: Talking Chatbots and AI with Natalie Keightley from Avaya

We like to get opinion and insight from those in the industry who are actively helping companies transform their insurance offering. Customer service is an important part of any business and the way people interact […]

Global insurance trends

Insurance Market Trends: Soft pricing will remain #1 challenge in 2018

Stephen Netherway, Partner and Head of Law firm CMS’ Insurance Sector Group provides pick of the key issues concerning the industry in 2018, leading with a familiar foe; rates. Making a profit in a soft market Cycle […]