Opinion

Still on the Tarmac: Why Rip and Replace Leaves Insurers Grounded

This article is by Tim Hardcastle, CEO at Instanda; Growing insurers know they need to keep evolving to meet customers where they are. Customer expectations are changing, AI is moving quickly, brokers want better tools […]

Opinion

The Secret to Effective AI Adoption Is Timing, Not Speed

This article is by: Sarah Murrow, President & CEO of Allianz Trade in North America Companies are in a high-stakes race to lead in artificial intelligence. The pressure is intense, and headlines seemingly reward speed. […]

Opinion

From Automation to Agency: What Insurers Need to Understand About Scaling AI Agents

By Bryan Du – Head of Insurance Practice, Sotatek US For much of the past decade, insurers have focused on digitization—moving systems to the cloud, modernizing policy administration, and improving access to data. These efforts […]

InsureTech

New App From Go.Compare Offers Smartphone Admin Control to Consumers

Not everyone wants to do all the admin on their insurance policies, but for those who Go.Compare has built the perfect app; The money saving experts at Go.Compare have announced the launch of a new […]

Insurance Regulation

ABI Gives Its Governance Structure a Refresh

The latest from the ABI for you; The ABI has refreshed its governance structure to give greater decision-making to the lead committees for general insurance, long-term savings and health and protection. Now known as product […]

Opinion

New Research Underlines Importance of Accredited BPO Providers

Following the release of new research, a leading industry expert has called on BPO providers to be more transparent to help potential customers understand the complexity of the sector. Here’s the word; David Neale, founder […]

Life/Health/Critical illness

Insurance Verification and Prior Authorization Outsourcing Philippines: How Filipino Teams Are Rescuing Physicians from the 13-Hour Weekly Nightmare

95% of physicians say prior authorization fuels burnout. Philippine insurance verification and prior authorization providers are cutting approval times by 78% while delivering 45-55% cost savings Executive Summary Prior authorization has become healthcare’s most destructive […]