Business Insights: How to Save 3,700 Hours of Customer Service Time
One of the world’s longest-standing general insurers, RSA Insurance Group has deployed Aptean Respond to help bolster its handling of inbound complaints. As a business [...]
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Ephesoft Joins With Automation Anywhere on RPA Data Project
Ephesoft, Inc., an industry leader in enterprise content capture and data discovery solutions, today announced it has signed a technology collaboration with Automation [...]
Tech: Talking Sodinokibi Ransomware & More with CFC Underwriting
Insurance Edge caught up with Tom Bennett from CFC Underwriting recently, who had some useful tips and advice regarding the Sodinokibi ransomware attacks on companies of all [...]
India News: SE2 Launches Tech Hub in Pune, Aims to Double in Size by 2022
SE2, a recognized industry leader providing technology-driven third-party administration services for many of the top U.S. life insurance and annuities companies, today [...]
As Auto Admin Becomes The Norm, Why Are Consumers Being Charged £30 a Time?
Every week Insurance Edge receives another batch of press releases announcing insurtech partnerships, AI claims settlement, plus automated admin and chatbots. So why are [...]
Opinion: Digital Insurance Race Will Decide Who Survives & Who Fails
This latest article is by Richard Stewart,CEO and co-founder of Untangl, and it looks at the slow pace of transformation within the insurance sector. The companies that are [...]
Opinion: AI Can Transform The Insurance Sector & Add The Human Touch
In this article, Dr. Gege Gatt CEO at EBO.ai argues that virtual assistants and Artificial Intelligence can free up humans to work smarter, not harder. Freeing up staff from [...]
Supplier News: SSP Teams Up with Peart Performance, Onyx and Rey Direct
It’s been a great start to the financial year for SSP, with a number of new clients signing long term contracts for SSP’s broking solutions – including Peart [...]