Is the day of the call centre slowly coming to an end? Maybe so, as more insurance brands look to provide apps and portals instead, so that policyholders can control their own cover, incept, renew […]
Every insurer, MGA and broker would like to streamline their admin and triage their claims queries. That often means using chatbots, which depend on AI to make sense of what is being typed in by […]
Latest from the newswires; Constellation Software Inc. has announced that its wholly-owned division Volaris Group (“Volaris”) has entered into an agreement to acquire SSP Limited, a global supplier of technology systems and software for the […]
This latest Opinion piece is by Richard Stewart, (pictured) CEO and co-founder of Untangl. Their insurtech, Untangler, promises to put the joy back into insurance roles dogged by formatting inconsistent spreadsheets. Untangler recognises customer or […]
UK employees believe they are wasting more than 40 working days a year each on routine tasks that could be done by technology, such as digital workers, according to new research from ABBYY investigating the impact of […]
Insurers have just a few days left to decide how they need to consider the guidance and where appropriate apply COVID-19 related refunds or discounts on insurance policies before the FCA’s December 3 deadline expires, […]
Looking to further increase its agility, fast-growing insurer, First Central Group, is widening its adoption of intelligent automation using Blue Prism’s turnkey cloud platform. First Central Group prides itself on applying advanced technologies to its business in […]
Caura, the car management app for every drivers’ needs, today launched Caura Protect – a new insurance product that significantly reduces the cost and time taken to insure a car. Now, Caura users can pay […]
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