Administration

Insurance Policy Administration Outsourcing Philippines: Building a Resilient, AI-Augmented Backbone in 2026

Insurance carriers are establishing AI-augmented policy administration operations in the Philippines to address mounting operational pressures, talent shortages, and cost constraints. By combining certified insurance professionals with advanced automation—including intelligent document processing, AI-powered validation, and […]

Business

Insurance Customer Support, Service & Care Outsourcing Philippines: The 2026 Blueprint for Intelligent, Compliant Growth

Today U.S. and UK insurers operate in a fundamentally transformed operating environment when compared to just five years ago. Combined ratios remain under sustained pressure from catastrophe clustering, social inflation, and litigation severity, while chronic […]

Global insurance trends

Insurance Outsourcing Philippines: How Leading Carriers Are Rebuilding Claims, Underwriting, and Customer Service

Let’s look at the Pros and Cons of Offshoring; Executive Summary As insurance operational complexity is expected to peak in 2026, leading carriers are abandoning traditional labor arbitrage in favor of a Structured Delivery Model. […]

Global insurance trends

Insurers in California Must Cough Up More For Climate Change

The latest news from California, where the regulator is seeking to demand for admin, regulation, solvency cash set aside, plus more reports on climate related issues from the sector. Sustainable goals and resilience are great […]

Global insurance trends

New Report Looks at Potential Savings in Back Office Functions Via AI

This new report looks at how AI will transform the back office functions of many insurance brands; The banking, financial services, and insurance (BFSI) sector stands at a crossroads. According to new global research from […]

News

Deals: Applied Systems Buys Cytora

The latest acquisition news from Applied Systems is a biggie, here’s the word; Applied Systems (“Applied”) today announced that it has acquired Cytora, the leading digital risk processing platform for the insurance industry, to accelerate Applied’s vision […]

Opinion

Late Payments Can Hit Hard, But There Are Solutions

It’s a problem which affects many smaller insurance brands, insurtechs, data suppliers and more- late payment, or worse still non-payment. But how can you minimise the risk? Some thoughts here; Late payment remains one of […]