Today, the US insurance sector has reached a critical inflection point: the demand for zero-friction customer experience (CX) colliding with intensifying regulatory requirements, margin pressure, and a persistent domestic talent shortage. In response, Insurance Back-Office […]
Ivans® has announced the findings of the 2025 Insurance Agency-Carrier Connectivity Trends survey report, highlighting the digital offerings agencies want most from carriers and the opportunity to align digital initiatives for the benefit of agents, […]
Two new reports look at Agent compensation in detail; Carrier compensation plans and management technology play a meaningful role in shaping where independent agents place business in the life and health market, according to the […]
The latest innovation from Quantexa; In a major leap forward for enterprise AI, Quantexa, a global pioneer in Decision Intelligence, has unveiled Quantexa AI, the next evolution of its flagship Decision Intelligence Platform, now fully […]
The latest product news from Brisc for you; Brisc, the agentic AI platform for insurance operations, today announced the launch of its new Submissions AI Agent, a streamlined, integration-free product designed to help MGAs, carriers, […]
The latest update from Smarsh; Smarsh, has recently announced the deployment of Salesforce’s Agentforce to power AI-driven customer service agents across its support organization. As a leader in AI innovation, Smarsh is known for building […]
ZestyAI, the leader in AI-driven risk analytics for insurance, recently announced the launch of ZORRO Discover™, a generative AI agent that delivers instant insights into regulatory filings and competitive market activity. Regulatory research remains one […]
Automation in insurance isn’t a future ambition, it’s happening right now. From how policies are issued to how claims are assessed, insurers are steadily moving away from manual workflows in favour of digital processes that […]
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