Opinion

Automation to Autonomy: How Agentic AI is Redefining the Customer Relationship in Insurance

How intelligent AI agents can reshape claims, customer service and the insurer–policyholder relationship. As customer expectations for speed and empathy grow, insurers are under pressure to rethink how they communicate and serve. Andreea Plesea, PhD, […]

News

How Agentic AI Can Cut Routine Admin Tasks on Claims, Pricing and Renewals

This piece is by Martijn Gribnau, Chief Customer Success Officer at Quant. Efficiency and accuracy are the two main ingredients to profitability and client satisfaction. The largest roadblock? Administrative tasks and the cost associated. In […]

InsureTech

Davies Adds Agentic AI Features to ClaimPilot

The latest from Davies for you; Davies, the leading specialist professional services and technology firm serving insurance and highly regulated markets, today unveiled new agentic AI features to its ClaimPilot product suite. The firm has […]

InsureTech

OutSystems Launches Agent Workbench

Some product news from OutSystems; OutSystems, the leading AI-powered low-code development platform, today announced the general availability of OutSystems Agent Workbench. Agent Workbench empowers enterprises to unlock the business value of AI and agentic systems, making it […]

InsureTech

Sixfold Say Their Research Agent Can Beat Those Underwriting Bottlenecks

The latest news from Sixfold for you; Sixfold’s Research Agent is designed to eliminate manual research bottlenecks. In doing so, it accelerates underwriting decisions by sourcing, synthesising, and documenting relevant risk intelligence from the web […]

Opinion

Policyholders are Walking Away – AI Can Give Them a Reason to Stay

This piece is by Quentin Colmant CEO and co-founder of Qover Customer experience is a prized commodity in insurance. People don’t compare their insurance policies until the moment they need them most – and then it’s too late. […]

Opinion

AI-Powered Claims Transformation: Orchestrating the Modern Claims Ecosystem

This article is by Barath Narayanan, Global BFSI and Europe Geo Head, Persistent Systems In today’s fast-evolving insurance landscape, the claims process stands at the crossroads of innovation and customer expectations. In my experience, artificial […]