iManage and BLM Law Team Up on AI Claims Analytics Project
iManage, the company dedicated to transforming how professionals work, today announced that BLM LLP – a leading insurance risk and commercial law firm based in the UK [...]
AI
New Survey Highlights Slow Change in Companies Customer Services
The UK lags behind international markets including Germany, Singapore and UAE in making it easy for customers to interact with large organisations. Nearly three-quarters [...]
Claims: Sedgwick Deploys Flooring Replacement via AI Recognition
Sedgwick – a leading global provider of technology-enabled risk, benefits and integrated business solutions has launched a new AI-powered flooring recognition and [...]
Opinion: AI Can Reduce Human Error, Enhance Customer Experience
In this Opinion piece, we take a look at how Artificial Intelligence can raise the customer experience within the insurance sector and reduce those human errors which often [...]
Claims News: Outcome Advisor Deployed by indemnis
Verisk, a leading global data analytics provider, has today announced that UK third-party claims administrator indemnis has successfully deployed ISO Claims Outcome [...]
Opinion: AI Will Completely Revolutionise the Claims Process
Claims are at the foundation of every type of insurance and it’s often the `pain point’ for many consumers, as they feel the process isn’t as smooth as it [...]
BAE Systems Partners With Zurich on Anti-Fraud Initiative
BAE Systems has secured an extension to its eight-year partnership with Zurich UK, the UK subsidiary of the global insurance group. From January, BAE Systems will provide [...]
Horwich Farrelly Launches Fully Automated Anti-Fraud Service
Although crash-for-cash claims are in decline, thanks in part to the increasing use of cheap dashcams by UK drivers, there are still high costs for insurers when it comes to [...]