Opinion

AI in Insurance: Beyond Efficiency to Trust

This piece is by Greg B. Davies, Head of Behavioural Finance, Oxford Risk The efficiency gains AI brings to the insurance industry are meaningful: faster underwriting, automated claims, precision fraud detection. But while the industry […]

Opinion

Listening Differently to Client Feedback Can Supercharge Your Business

This piece is by Paul Roberts, CEO of UK-based MyCustomerLens, Any football supporter knows the value of the coach in organising strategy and using players in positions where their individual strengths contribute to the best overall […]

Opinion

When AI Agents Start Making Purchases, How Should the Payments Industry Respond?

This piece is by Donald Kossmann, Chief Technology Officer at Chargebacks911 (https://www.linkedin.com/in/donald-kossmann-8915b1/) Artificial intelligence is rapidly moving beyond assisting decisions and into executing them. Across commerce, finance, and procurement systems, a new generation of autonomous […]

Insurance claims

Lorega Claims Working With Renovation Underwriting

This partnership will bring the Concierge element into play, here’s the word; From 1st April 2026, the Lorega Claims Concierge service will be included in all Renovation Underwriting contract works policies, bringing two market leading […]

Conference report

Fast Approaching: Fintech Americas Miami Beach, March 24-26

 Some details on an event in the USA coming up this week; Fintech Americas, part of Money20/20, the world’s leading fintech shows and the place where money does business, with shows in Las Vegas, Amsterdam, Bangkok, and Riyadh, returns to the iconic […]

InsureTech

Intelligent AI Teams Up With Guidewire on Property Data

The word on a new partnership; Intelligent AI, a provider of advanced property risk intelligence and rebuild cost analytics trusted by leading global insurers, recently announced a strategic partnership with Guidewire. This development enables insurers […]

InsureTech

Smarsh Discovery Agent Could Speed Up Investigations

The latest AI tools from Smarsh for you; As messaging channels multiply and AI-generated content grows, Smarsh is redefining the traditionally resource-intensive and multi-million-dollar process of legal discovery. Today, the global leader in communications intelligence […]

Opinion

How Secure, Governed Agentic AI Is Transforming BFSI Workflows

This piece is by Pritesh Tiwari, Founder Chief Data Scientist, Data Science Wizards. As BFSI organizations move beyond traditional automation, agentic AI is emerging as the next frontier. But in a trust-driven, regulated industry, true […]