Insurance companies across the globe are facing an increased demand to enhance their customer-serving digital channels/platforms according to a new report. Global market research specialists Lumivo identified in its report Insurance claims and the role of digital channels that […]
Taking out life insurance might not have been high on your priority list, but a global pandemic could be the thing to change that. With many in the UK having been furloughed at some point […]
Covid-19 has made a lot of people think about life; what matters to them, their health – and the health of their loved ones. So it’s interesting to read about this study by Belgian insurer […]
New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that over 60% of business leaders are re-evaluating how much they will […]
In a recent announcement from the government, the continued focus on achieving a zero-emission future has been accelerated. New green number plates are set to be rolled out in autumn to encourage drivers to […]
Despite consumers never having had so much choice of technology, media and telecommunications (TMT) products and services, many UK households are becoming overwhelmed by the prospect of switching provider, which is leading to apathy among […]
Mainstream electric and alternatively fuelled vehicle adoption will only be achieved if businesses are given financial confidence and policy support to invest in new technologies, rather than relying on consumers to lead the way. The […]
A lack of trust in safety technology and an emotional ‘attachment’ to car ownership are two key road blocks to a future of vehicle sharing and self-driving cars. According to a new study, it could […]
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