News

More Thoughts & Cyber Insights on That ASOS Breach

Some thoughts here from Jonathan Lee, Director of Cyber Strategy and UK Public Policy Lead at TrendAI. Jonathan has over two decades of experience advising UK organisations on how to prevent cyberattacks and works closely […]

Insurance Brokers

When It Comes to Customer Contact Centres, Speed Matters

Here’s the latest from Well Dunn Group and Noetica; The difference between winning the men’s 100 metres at the last Olympics and finishing last was just 0.12 seconds. That finest of margins is the difference […]

InsureTech

Quotes Within Apps Like ChatGPT & Claude Are The Way Ahead

One of the most interesting trends in Search over the last few years has been the rise of ChatGPT, Claude, Gemini and more. TV voice searches for products are now commonplace, embedded offers across sales […]

Opinion

Brokers Face Fundamental Challenges the Algorithm Can’t Resolve

This piece is by Alessandro De Leonardis, CIO, Armundia Group Should we automate more in insurance brokerage? Any institution must first reckon with a constraint that precedes any model: data quality. Information comes from different […]

Motor Insurance

Automated Records Removal by DVLA Could Cause Headaches For Insurers

This is interesting research from QuestGates and highlights the importance of accurate record keeping by the DVLA; stolen vehicles are being `wiped’ from the system, which creates obvious problems for insurers and future owners alike. […]

News

Say Hello to BuildwellAI; Built For The Construction Sector

This new platform is aimed at the construction sector, where multiple contractors are often on-site or involved in a long term project. BuildwellAI, a compliance intelligence platform for the UK construction industry, has officially launched. […]

Global insurance trends

Swedish Club Warns on Crew Training & Competence

The latest from The Swedish Club; Asia’s rapid investment in LNG and alternative fuel vessels must be matched by greater investment in crew competence if the industry is to realise the safety benefits of next-generation […]

InsureTech

Estimated 40% of Insurers Using AI Underwriting, Says Sollers Report

The latest research from Sollers Consulting; The global insurance industry is entering a pivotal phase in the digitalisation of underwriting, driven by intensifying competitive pressures, a softening market and rapid advances in artificial intelligence. According […]