The word from Netcall and Ecliptic as they renew their strategic partnership; Netcall, a leading provider of low-code and customer engagement solutions, and Ecliptic, a specialist insurance technology provider, have announced a renewed strategic partnership aimed […]
The Strategic Advisory Team within DAC Beachcroft’s claims division (CSG), has released a detailed thought-leadership report into the impact and potential of AI in the insurance claims process – which reveals ‘a sector embracing change, […]
This article is by Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the […]
The word from AdvanceCare and Sprout.ai for you; AdvanceCare, has cut health insurance claims processing time to just 60 seconds for some claims settlement cases, thanks to a strategic rollout of Sprout.ai’s artificial intelligence technology. […]
This article is by Jurgen Hekkink, Head of Product Marketing at AnywhereNow Artificial intelligence is fundamentally reshaping the customer experience landscape, enabling brands to deliver faster, smarter, and more personalised interactions at every touchpoint. AI […]
The latest from Dylogy for you; New subscriptions, renewals, audits… At every critical deadline, teams must process hundreds of documents, compare versions, validate contractual commitments, and ensure compliance. All of this under tight deadlines, with […]
It’s going to become a political football if AI is allowed to have the final word on all claims, especially PI claims, where emotional trauma can be just as damaging as physical injuries. Here’s the […]
The latest from ASR for you; Africa Specialty Risks (“ASR”), the developing markets focused (re)insurance group, announces the launch of ASR 24-7, an automated underwriting portal. Available to authorised brokers, the portal offers instant policy […]
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