Opinion

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age

This article is by Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the […]

InsureTech

Say Hello to The One Minute Healthcare Claim

The word from AdvanceCare and Sprout.ai for you; AdvanceCare, has cut health insurance claims processing time to just 60 seconds for some claims settlement cases, thanks to a strategic rollout of Sprout.ai’s artificial intelligence technology. […]

Opinion

AI-Powered Humans: Redefining Customer Experience Through Innovation

 This article is by Jurgen Hekkink, Head of Product Marketing at AnywhereNow Artificial intelligence is fundamentally reshaping the customer experience landscape, enabling brands to deliver faster, smarter, and more personalised interactions at every touchpoint. AI […]

InsureTech

Dylogy Analyzer Aims to Automate More Admin & Data

The latest from Dylogy for you; New subscriptions, renewals, audits… At every critical deadline, teams must process hundreds of documents, compare versions, validate contractual commitments, and ensure compliance. All of this under tight deadlines, with […]

ABI reaction to new Ogden rate
Insurance claims

RDT Says Automation Cannot Replace Humans on Claims Decisions

It’s going to become a political football if AI is allowed to have the final word on all claims, especially PI claims, where emotional trauma can be just as damaging as physical injuries. Here’s the […]

Insurance Brokers

ASR Launches New Automated Portal For Brokers

The latest from ASR for you; Africa Specialty Risks (“ASR”), the developing markets focused (re)insurance group, announces the launch of ASR 24-7, an automated underwriting portal. Available to authorised brokers, the portal offers instant policy […]

InsureTech

Neutrinos Launches Underwriting Automation Suite

The word from Neutrinos for you; Neutrinos, a leading technology company that powers intelligent automation, purpose-built for insurers, has launched its Underwriting Automation Suite. This new suite is designed to accelerate underwriting workflows, enable smarter […]

Insurance Brokers

CFC Looks to Automate Quotes on Cyber

Tech is transforming insurance, making routine tasks that bit faster – and more accurate too thanks to AI. Here’s some news from CFC;  CFC, the specialist insurance provider, pioneer in emerging risk and market leader […]